24/7 support
We are there when you need us
Users of turbomachinery and electro-mechanical equipment can count on around-the-clock assistance from our dedicated teams of engineers and field service personnel worldwide. We are there when you need us.
We provide around-the-clock services including:
- Assistance over the telephone or by e-mail
- Analysis of equipment behavior via remote monitoring
- On-call service from mechanical and/or controls field service engineers
- A team of engineers ready to assist at a moment’s notice
- Immediate worldwide assistance
Incidents can occur at any time of the day or night, and Sulzer is always ready to assist you. We can perform remote monitoring to analyze the behavior of the equipment, or we can send our staff out for on-site assistance.
Immediate response
We provide timely and efficient on-site maintenance and repair services. Our experts are on standby in order to respond immediately to emergency requests.
Our fully-stocked mobile field equipment trailers include the latest technology. Crews come to your site ready and equipped to work for you.
Controlling costs
Downtime due to unscheduled repairs can add significant costs to your budget. We help you keep these costs as low as possible. Our teams are at your disposal to perform any service work needed at your site.